If you wish to return or exchange an item, then you must:
- Contact us by e-mail within 7 days of receipt of order
- Send item back within 14 days of receipt of order
Unless they arrive defective or damaged, the following items can’t be returned or exchanged:
- Made-to-order to your specific requirements
Buyers are responsible for return postage costs and should obtain evidence that item has been returned (e.g. proof of postage).
If item is not returned in original condition, the buyer is responsible for any loss in value.
We aim to ship within 7 days of receipt of order. As we make everything ourselves, we may occasionally not be able to meet this deadline. However, on receipt of your order, we will advise you if this is the case.
The cost of delivery within the UK is £4.99.
We are happy to provide a quote for International Shipping upon request.
If there is any further information you require that we have not covered above, then please get in touch and we will do our best to help.